How Do We Get Board Members Engaged?
Tapping into your board’s unique attributes in a meaningful way is one of those pesky “never enough” conundrums—never enough time in the day or dollars in the bank.

From the Radio to the Museum: Storytelling, Listening, and Radical Empathy
What can museums learn from approaches, models, and practices in other fields? How are we continuing to frame and define empathy and relevance in museum programming? Are we doing the research, making the connections, and learning from what else is out there?

Through an Intern's Eyes: Getting Behind the Scenes in Planning a New Exhibit
Intern Nikki Peck shares a behind-the-scenes look into creating the Lawrence Paul Yuxweluptun: Unceded Territories exhibition at the Museum of Anthropology at the University of British Columbia (MOA).


Museums Working as Comrades, Not Competitors: How Museum Consortia Use Their Collective Offerings to Improve Audience Engagement
By offering a broader approach to learning, museum consortia combine the culture and history of a city or town with historical landmarks and museums to create a unique visitor experience. Some consortia are centered around a general theme, while others are grouped together because of the proximity of the landmarks they showcase. To better understand how consortia market themselves to audiences, Gianna Marshall examined different examples throughout the United States. How they address their marketing challenges can help institutions consider a consortium option for themselves.

Is Your Museum An Idea Factory?
Joan Baldwin encourages job applicants or anyone new to an organization to ask is how does it solve problems? And equally important is who generates ideas, and how do ideas move from brain storm to concept to implementation?

To Increase Diversity, Museums Need Change from the Front Door to the Boardroom

It is clearer than ever that museums are not isolated spaces, able to float above the political currents twisting across the country. More and more, artists are creating socially charged works to address the racial and socioeconomic inequalities that are a constant presence in the national dialogue. Museums and the governments and philanthropic institutions that support them, meanwhile, are rethinking their roles in order to leverage their institutional clout and mobilize the art establishment toward creating a more equitable and diverse world—rather than being walled-off spaces for the wealthy. Isaac Kaplan provides a wrap-up of the Cool Culture panel on this topic.

Guests are People Too: Avoiding Toxic Behind-the-Scenes Venting
Anyone have school tours running around lately?  Anyone tired from a busy summer season?  Anyone have staff grumbling about students and guests and how badly behaved, or annoying, or dense, or stupid they are… whoa.  What’s going on? Anna Altschwager, Assistant Director, Guest Experience, Old World Wisconsin explores how to prevent this from happening.

When what visitors don’t say is as important as what they do say.
What can we learn from the gaps, silences and spaces in visitor experiences.


The Ultimate Guide to Infographics for Nonprofits
If you’re a nonprofit and you haven’t already jumped on the bandwagon of infographic creation—or don’t know where to start—this guide is for you.